This privacy policy of UAB "Edrana Baltic" (hereinafter - POLICY) describes how we protect the personal data and privacy of our customers and website visitors.

Please contact us if you have any questions regarding this Policy or if you have any requests related to the processing of your personal data.

This Policy may be updated and changed. We will inform visitors about changes and updates to the Policy by providing a new version of the Policy on our website and indicating the effective date of the version.

DATA MANAGER

The controller of personal data collected through the website is UAB "Edrana Baltic", legal entity code 124492283, Vilnius, Baltupio st. 71A.

BASICS OF DATA MANAGEMENT

We process your personal data on the following basis: ​

• on the basis of consent, which is expressed by your active actions, i.e. i.e. contacting us and submitting personal data or other active actions;
• on the basis of the contract, in order to fulfill the contract concluded between us and you for the provision of services and/or to take steps at your request before concluding the contract;
• for the implementation of our legitimate interests (for example, our legitimate interest in ensuring the quality of our services, managing and administering the website, informing our customers about the services offered, etc.). ​

PROCESSING OF CUSTOMER PERSONAL DATA: DATA PROCESSED, PURPOSES

We aim to process personal data accurately, fairly and lawfully, and only for the purposes for which they were collected, in accordance with the principles and requirements for processing personal data set out in the legislation. In accordance with these principles, we may process the following data of customers and/or potential customers:

• Personal data (name, surname, company represented, position);
• Contact details (email, residential addresses, phone numbers);
• Other data that you provide when you make a request or in the context of a service contract with us.

Purposes of processing personal data:

• Direct marketing;
• Enquiry management and other communications;
• Ensuring the smooth running of the website.

Your data is not transferred to third countries outside the European Union.

PROCESSING OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES

Processed data. For the purpose of direct marketing, we process the following personal data: name, email address, telephone.

Fundamentals of management. We process your personal data for the purpose of direct marketing in the cases and on the grounds set out above:

• where we obtain your consent to such processing (basis for processing - your consent);
• where you are a customer of Edrana Baltic UAB, for the marketing of similar services (the basis for processing the data is our legitimate interest in informing our customers about the services offered), unless you have expressed your objection to the processing of your data for direct marketing purposes.

Methods of handling: Your personal data may be processed for the purpose of direct marketing in the following ways:

• You can receive information by email with our advice, suggestions and information on business law issues - for example, a newsletter (on the basis of consent or legitimate interest).
• we may contact you by email or telephone to ask your opinion about our services or your requirements for our services (on the basis of consent or legitimate interest).
• Provide information and offers via social networks (facebook, linkedin, instagram) (on the basis of consent or legitimate interest).

You may at any time opt-out of processing for direct marketing purposes by writing to us edrana@edrana.lt and/or by clicking on the relevant link in any offer notification already sent to you.

PROCESSING OF PERSONAL DATA WHEN YOU PROVIDE US WITH REQUESTS, OTHER INFORMATION

Purpose of the management: We also process your data when you contact us by email, make an enquiry or book a consultation on our website, send us a message on social media or otherwise. We process your data in these cases for the purpose of administering and responding to your enquiries and complaints, ensuring the quality of our services, and protecting and defending our rights and legitimate interests.

Processed data: the data processed for the purpose indicated are the personal data you provide in the request. When making requests, please observe at least the following minimum requirements for the protection of your personal information: only provide the data requested in the form of the request and/or necessary for the purposes for which the request is made, and do not provide sensitive data: neither your own nor anyone else's personal identification number, health data, financial data.

Basis for management: we process your data in these cases for the purpose of administering and responding to your enquiries and complaints, to ensure the quality of our services and to protect and defend our rights and legitimate interests. You provide us with your data on the basis of your consent, which is expressed by your active action, i.e. contacting us.

KEEPING YOUR WEBSITE RUNNING SMOOTHLY

Basis for management: for this purpose, we process your personal data for the legitimate interest of monitoring the quality of our services, developing and improving our content, and ensuring the security of our website. The processing is based on our legitimate interest, i.e. to ensure the smooth operation of the website and to ensure a convenient shopping experience.

Processed data: essential cookies are used for this purpose. The data processed accordingly includes data collected by means of cookies. For more information on the management of cookies, please see the cookies section below.

The data is stored for the duration of the session or for a maximum of several years (depending on the cookie used). You have the right to object to this processing and to visit our Website anonymously.

COOKIES AND PROCESSING OF PERSONAL DATA ON THE WEBSITE

This website uses cookies.

When you visit our Website, we want to provide you with content and features that are tailored to your needs. This requires the use of cookies. A cookie is information that a web server sends to a web browser and is stored in the browser. This information is sent to the web server each time the browser requests a page from the server. This allows the web server to identify and monitor your browser, helps the website operator to recognise you as a previous visitor, to store your history on the website and to tailor content accordingly. Cookies also help to ensure the smooth running of websites, to monitor the duration and frequency of visits to websites, and to collect statistical information about the number of visitors to websites. By analysing this data, we can improve our websites and make them more user-friendly for you.

Our website uses essential cookies to ensure the proper functioning of the website. They are used because we have a legitimate interest in ensuring that the site works and you cannot control them yourself. We also use statistical, analytical and advertising cookies to better understand our users, their shopping habits and to deliver tailored content (non-essential commercial cookies). We will only use non-essential cookies with your consent, which is why you will be presented with a pop-up window before you start browsing with the option to manage non-essential cookies. You have the right to object to the recording of unnecessary cookies, to browse anonymously, block unnecessary cookies. If you accept the use of unnecessary cookies, you will be able to adjust them on our website in the future.

There are two ways to manage cookies: 1) select the options you prefer from the pop-up window. 2) configure your browser to accept all cookies, reject all cookies, or be notified when a cookie is sent. Every browser is different, so if you don't know how to change your cookie preferences, check your browser's help menu. Your device's operating system may have additional cookie controls. If you do not want information to be collected by cookies, you can use a simple procedure in most browsers that allows you to opt out of cookies. To learn more about how to manage cookies, please visit: http://www.allaboutcookies.org/manage-cookies/.

However, please note that some services may be designed to work only with cookies, and disabling them may prevent you from using them or parts of them.

In addition to the cookies used by the data controller, our websites may allow certain third parties to set and access cookies on your computer or other device. In this case, the use of cookies is subject to the third parties' privacy policies.

Please note that our social network accounts are subject to the cookie policy of the relevant social network.

Details of the cookies we use, their purpose, validity and type are set out in the table below: